Refund Policy · Version 1.1 · Effective October 2, 2026

Refunds and cancellations

This policy explains how to cancel a Launcholio plan and how to request help with a payment. Prices and plan limits are listed on our pricing page.

Cancel a subscription

Plus and Pro are monthly subscriptions. Cancel any time through Waffo's customer portal, using the email address from checkout. Cancellation stops the next renewal; paid access remains available through the current billing period.

Canceling does not automatically refund a charge already made, and we do not prorate a monthly charge just because you cancel before the period ends. A cancellation and a refund request are separate.

Request help with a payment

If you see a duplicate or incorrect charge, or believe a refund is required by applicable law, email [email protected]. Include the account email used at checkout, the Waffo order or payment reference, and a short explanation. Do not send card numbers or security codes. We review requests under this policy, applicable law, and Waffo's payment rules. A full refund ends Launcholio paid access immediately; a partial refund does not change access. A refund does not cancel future subscription renewals, so cancel separately through Waffo's customer portal. Any approved refund is handled through Waffo; processing time depends on the payment method and provider.

If Launcholio ends a paid feature

If Launcholio discontinues a paid feature or ends access for a reason unrelated to your material breach, we will give notice where practical. We will keep the paid feature available through the current paid period where possible; if we cannot, we will refund the unused portion where permitted by applicable law and available under the payment provider's rules.

Related information

See our Terms of Service and pricing page. Questions about cancellation or payment can be sent to [email protected].

Refund Policy · Launcholio